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Hotel Check-In Guide

Hotel Check-In: Deposit and payment backup

Ask the hotel whether it requires a deposit or card pre-authorization, the amount and the methods it accepts. Do not use a nationwide estimate for your booking.

Updated · Editorial approach

Source basisBank of ChinaMinistry of Commerce

What to do

  1. 1

    Ask whether the physical booking card and cardholder must be present. Save the reply before departure.

  2. 2

    Confirm a second method with the hotel if your preferred card or wallet fails.

  3. 3

    Check whether the amount is a charge or a temporary hold, and ask about the refund or release process.

  4. 4

    Keep the deposit record and ask the issuer about any hold that remains after the hotel confirms release.

Double-check before you rely on this

  • The hotel and issuer requirements for your chosen card are clear.

  • You know the amount and the expected release or refund process.

  • You have funds left for transport and food after the deposit.